3. Measuring and fitting. Establishing the sizes required.
Fit is an emotional and very personal thing. No other area has the potential to derail a Corporate clothing Programme like fit. The cost (and these are mostly Hidden) and inconvenience caused by poor fit is enormous.
The gold standard for making sure clothes fit is a fitting/measuring session.
Ensure you do all fittings in Private, either one or two wearers at a time.
I prefer to size the wearers in pairs. This way they get to hear a valued colleagues feedback on their choice and you can fit one person, whilst the other is changing and/or choosing styles.
This is also a good time to discuss aftercare, and the suitability of the chosen style.
Choice is key to wearer contentment. The right style will help achieve the correct fit
As each wearer is measured, emphasise that they will leave the fitting with an order for clothing that will be in the style they chose and a size that will fit, regardless of what the size label says!.
Of course you will get the big chap who insists he is a 34” waist and can still get into his wedding suit!! Or the size 16 lady who insists on struggling into a size 12… Not to mention the Dieters!! Who insist they will be at least two sizes smaller by the time the clothing is delivered!!
When this happens, point out the benefits of clothes that fit…. Beg,.. plead… and if necessary bully them to try the bigger size…If they refuse then inform the person in charge of the clothing programme and mark the order customers own measure.
Measuring Job done, collate all the sizes and prepare for the next critical part of the program